 |
Categories |
 |
|
 |
Manufacturers |
|
|
|
|
|
Quick Find |
|
|
|
Information |
|
|
|
| Shipping & Returns |
 |
|
|
Shipping Policy
• We ship within 1-3 business days of when you place your order. A small percentage of items require a longer ship-out time as noted in our Shipping & Delivery Exceptions chart below.
• We ship via all major mail carriers, including UPS, FedEx, and the United States Postal Service. Unfortunately, customers are unable to specify the carrier of their choice.
• On rare occasions we may face an unforeseen delay in shipping your order. We will notify you by email if we determine your order will not ship by the timeframe stated on each item product page.
• Standard Shipping: Our standard shipping method is ground shipping. You should receive your products within 3-5 business days from the day you order them.
• PO Box Shipping: We can ship most items to a PO Box. If we determine that an item cannot be shipped to a PO Box, we will ask you to provide a physical shipping address.
• APO/FPO Shipping: We can ship most items to APO/FPO destinations. We usually deliver such items to the US military post office within 5-10 business days of the day you order.
• International Shipping: CANDA, US TERRITORIES, please add $70 on your order.
• Alaska and Hawaii Shipping: $70 on top of your order.
• SHIPPING DAMAGES
1)Please call if you items are damaged.
2)Return label will be issued
3)Full refund, replacement parts, or replacement will be issued.
4)Obvious shipping damages, please open & check the items, if damages are severe, please refuse the shipment.
Return Policy
• You can initiate a return for most new and unopened items within 30 days of delivery for a full refund. * You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
• If you initiate a return after 30 days, ALLNEWBATH.com may issue a partial refund depending on elapsed time and condition of merchandise.
Refund Policy
• We inspect all returned items when they arrive at our processing facility. We refund the full cost of the merchandise and all original shipping charges if your return is a result of our error or defective product.
• If the return is not a result of our error and you initiate a return of an unopened item within 30 days of delivery,* we refund the full cost of the merchandise minus the original shipping charge and actual return shipping fees.
• If you return an item that has been opened or shows signs of wear, we will issue a partial refund minus both original shipping charge and return shipping fees. Products decrease in value over time. Therefore, we reduce refunds for returns you initiate more than 30 days after delivery or received at our returns processing facility within 45 days.
• You can expect your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). We will notify you via email with the details of your refund, and we issue refunds in the form of payment used to make your purchase.
|
|
|
|
|
|
|
|
Bestsellers |
|
|
|
|
|
Languages |
|
|
|
Currencies |
|
|
|
